Users may not create topics, posts, or private messages containing or relating to the following material (especially pertaining to Motorola copyrighted software, unless you want Motorola to come along and shut this site down):

  • Listing for sale or trade of, or links to sites offering for sale or trade of, or giving away, Radio
    Service Software (RSS) or Customer Programming Software (CPS)
  • Profanity, pornography, defamation, or slanderous remarks directed towards any individual or entity
  • Commercial advertising (except in the Batboard Vendors forum, as approved by the Admin/Mod Staff)
  • Any other items which may be deemed as offensive

If any topics, posts, or private messages containing or relating to the aforementioned material are brought to the attention of the Admin/Mod Staff, they will be deleted.

Additional FAQ items appear here in Forum Rules. Please review them for posting guidelines and further clarification.

BK Radios, anybody using or have experience with them?

This forum has been created to foster the discussion on future and cutting edge technology. This discussion is not limited or restricted to Motorola. Examples of allowed discussion are open source hardware (GNU Radio for example) and software (Open source P25, Asterisk, ROIP, etc). Discussion is also permitted where older technology could be applied to areas where it had previously not been used (Example: Trunking on amateur radio).

Moderator: Queue Moderator

randymince
Posts: 62
Joined: Thu Jun 21, 2007 2:33 am
What radios do you own?: MOTO,HARRIS,TELEX,RAYTHEON,GD

BK Radios, anybody using or have experience with them?

Postby randymince » Fri Sep 18, 2015 6:00 am

Looking for overall opinion on BK Radios, got some demo units, KNG-P800.

Initially going through some of the radio programming I had a couple of questions, regarding importing software system keys to populate trunking systems, so we can actually demo these things.

The help file says the system key is generated by BK. Does that entail sending current keys, and having BK send them back in the appropriate format/extension?

This is my first experience with this vendor and model radio, so be gentle.
...And that's how radios work

Jim202
Posts: 3478
Joined: Sun Sep 09, 2001 4:00 pm

Re: BK Radios, anybody using or have experience with them?

Postby Jim202 » Sun Oct 18, 2015 2:54 pm

randymince wrote:Looking for overall opinion on BK Radios, got some demo units, KNG-P800.

Initially going through some of the radio programming I had a couple of questions, regarding importing software system keys to populate trunking systems, so we can actually demo these things.

The help file says the system key is generated by BK. Does that entail sending current keys, and having BK send them back in the appropriate format/extension?

This is my first experience with this vendor and model radio, so be gentle.


Wouldn't it be easier to just call BK and get your answer first hand? I am sure they will ask some detailed questions that only you will have the answers to.

Jim

User avatar
tuckerm
Posts: 519
Joined: Thu Jun 10, 2010 12:21 pm

Re: BK Radios, anybody using or have experience with them?

Postby tuckerm » Mon Oct 19, 2015 4:34 am

What a slack answer. Yeah, every radio vendor I've ever talked to promises you the world. It's nice to discuss a radio with people out in the field who have to support them, kind of the whole point of these forums, right?
Schrodinger's Radio: It is simultaneously too loud and too quiet, but you will never know which until someone transmits.

Jim202
Posts: 3478
Joined: Sun Sep 09, 2001 4:00 pm

Re: BK Radios, anybody using or have experience with them?

Postby Jim202 » Mon Oct 19, 2015 7:07 pm

tuckerm wrote:What a slack answer. Yeah, every radio vendor I've ever talked to promises you the world. It's nice to discuss a radio with people out in the field who have to support them, kind of the whole point of these forums, right?


You don't always get the correct answer on here. I have been around the radio field a long time and have found out that most of the vendors work with those that call the tech services section for help. If you haven't had to call, then don't call my answer a slack comment.

If you got the bums rush from the vendor, I have to question how you approached the problem with them. The only vendor that will generally give you a hard time is Motorola. Harris may or may not, depending on the age of the radio. If you ask for the name of the tech your talking with, that generally breaks the ice. The tech should ask for your email address, so information can be sent to you.

Jim

User avatar
tuckerm
Posts: 519
Joined: Thu Jun 10, 2010 12:21 pm

Re: BK Radios, anybody using or have experience with them?

Postby tuckerm » Tue Oct 20, 2015 5:01 am

Jim202 wrote:
tuckerm wrote:What a slack answer. Yeah, every radio vendor I've ever talked to promises you the world. It's nice to discuss a radio with people out in the field who have to support them, kind of the whole point of these forums, right?


You don't always get the correct answer on here. I have been around the radio field a long time and have found out that most of the vendors work with those that call the tech services section for help. If you haven't had to call, then don't call my answer a slack comment.

If you got the bums rush from the vendor, I have to question how you approached the problem with them. The only vendor that will generally give you a hard time is Motorola. Harris may or may not, depending on the age of the radio. If you ask for the name of the tech your talking with, that generally breaks the ice. The tech should ask for your email address, so information can be sent to you.

Jim


He was just asking if anyone had experience with the BK radios. Not a right or wrong answer on a question. No need to call tech support.
Schrodinger's Radio: It is simultaneously too loud and too quiet, but you will never know which until someone transmits.

User avatar
jackhackett
Posts: 1402
Joined: Tue Jun 10, 2003 8:52 am

Re: BK Radios, anybody using or have experience with them?

Postby jackhackett » Tue Oct 20, 2015 10:22 am

Please read the original post again.

randymince
Posts: 62
Joined: Thu Jun 21, 2007 2:33 am
What radios do you own?: MOTO,HARRIS,TELEX,RAYTHEON,GD

Re: BK Radios, anybody using or have experience with them?

Postby randymince » Tue Nov 24, 2015 8:41 pm

The first part of the question was generic, since they were demos, I just wanted an overall opinion if anybody had experience with the radios.

The next question was thrown out there for my own knowledge, because tech support wasn't responding in a timely manner, and I was curious about the whole process and if it was even worth the hassle.

Got the radios functioning after about 3 weeks waiting on the key from BK.

Jim, thanks for explaining how to communicate effectively with tech support to achieve desired results. The part about giving my e-mail address to the person I am talking to, for further exchange of information, is simply mind blowing. Now that I have the tools and confidence, I can finally for the first time as a technician call tech support.



This is the first time since I have posted on this forum that I have had anything close to some of the ridiculous replies I just read.

The internet....it's a love hate relationship.
...And that's how radios work


Return to “Experimental and Next Generation LMR”

Who is online

Users browsing this forum: No registered users and 1 guest