XTS-5000's losing encryption

5-sides · Post by **5-sides** » Wed Dec 01, 2004 10:54 am

I have several XTS-5000's that all seem to lose their key too often. They are UHF, Conventional, IMBE w/DES-XL. Not all go down at once, but like everything else, it seems to happen in clusters. Infinite Key Retention is enabled, and I am using a KVL-3000+ to reload. Any help would be appreciated.

Post by **batdude** » Wed Dec 01, 2004 10:58 am

firmware revision please?

have you notified CSC of this? (Customer Support Center)

you may have something covered under a bulletin... god knows the 5000 has had many

doug

5-sides · Post by **5-sides** » Thu Dec 02, 2004 4:34 am

Firmware is 2.50.20, 3.50.01 and 4.00.00 (makes life fun).

Searched Moto-online, didn't see anything---

ASTROMODAT · Post by **ASTROMODAT** » Thu Dec 02, 2004 1:53 pm

You may want to open up a GCC. Save the codeplug(s), as they will want you to email these to them, with a good, detailed (yet succint) technical description of the problem, and the surrounding circumstances.

larry