Astro Saber

This forum is dedicated to discussions pertaining specifically to the Motorola ASTRO line of radios (those that use VSELP/IMBE/AMBE), including using digital modulation, digital programming, FlashPort upgrades, etc. If you have general questions please use the General or Programming forums.

Moderator: Queue Moderator

Post Reply
MTS2000
Posts: 245
Joined: Sun Sep 16, 2001 4:00 pm
What radios do you own?: HT1550, XTS3000, XTS5000

Astro Saber

Post by MTS2000 »

Hi,

I know that Motorola has stopped support for the Astro Saber but I was wondering if it was still possible to get Firmware and Flash updates for them?

When talking about the Firmware update I mean if you buy an Astro Saber with old firmware and want to update it the the last Host and DSP Firmware they released before they stopped supporting it would Motorola still do it or would I basically be out of luck and stuck with whatever Host and DSP Firmware was already in the radio.

Thanks

Dave
User avatar
Pj
Moderator
Posts: 5147
Joined: Sun Sep 09, 2001 4:00 pm
What radios do you own?: X9000 thru APX

Post by Pj »

Yes you can. You need to contact your nearest Motorola Service Shop (MSS). They can order the software update and upgrade your radio. Look for the large shop that services most of the police departments in your area. They will typically drive service vans with the blue Motorola "service" marks.

Most of the smaller shops that deal in just the radius, CDM, etc lines do not or cannot upgrade the high tier stuff.

Expect to spend between $25-$75 or so for the upgrade.

FLASHport options can also be ordered anytime.
Lowband radio. The original and non-complicated wide area interoperable communications system
Image
User avatar
escomm
Queue Moderator
Posts: 5170
Joined: Fri Mar 24, 2006 8:24 pm

Post by escomm »

Pj wrote:Most of the smaller shops that deal in just the radius, CDM, etc lines do not or cannot upgrade the high tier stuff.
Not exactly true. They can, just don't know how or don't want to :roll:
MTS2000
Posts: 245
Joined: Sun Sep 16, 2001 4:00 pm
What radios do you own?: HT1550, XTS3000, XTS5000

Post by MTS2000 »

Thanks for the replies guys I appreciate the information.

Dave
User avatar
fogster
Posts: 386
Joined: Sun Nov 06, 2005 10:38 am
What radios do you own?: XTS2500/5000, XPR7550/5550

Post by fogster »

If the MSS does the upgrades, how do they record that the flash feature upgrades are legitimately purchased, as opposed to something that someone with Lab hacked in?

Not only does this matter when selling a radio, but I could see it being an issue if you try to send it into the Depot with a different flash than the radio's imprinted with.
User avatar
mr.syntrx
Posts: 1587
Joined: Wed Apr 28, 2004 10:09 pm

Post by mr.syntrx »

They order an upgrade kit from Motorola, containing an iButton which in turn contains information on what upgrades you're entitled to, for how many radios. They can't add features via FLASHport without one of these.
User avatar
KI4IHC
Posts: 27
Joined: Wed Apr 13, 2005 9:26 am

Post by KI4IHC »

Pj wrote:You need to contact your nearest Motorola Service Shop (MSS). They can order the software update and upgrade your radio.
Can I just order this software update myself through MOL, or does this have to go through a MSS?
Image
User avatar
fogster
Posts: 386
Joined: Sun Nov 06, 2005 10:38 am
What radios do you own?: XTS2500/5000, XPR7550/5550

Post by fogster »

mr.syntrx wrote:They order an upgrade kit from Motorola, containing an iButton which in turn contains information on what upgrades you're entitled to, for how many radios. They can't add features via FLASHport without one of these.
Right, but what I'm trying to ask is, how does someone looking at the radio distinguish between features that were added with the 'iButton' (awful name?), and features cloned in illicitly via Lab?
User avatar
mr.syntrx
Posts: 1587
Joined: Wed Apr 28, 2004 10:09 pm

Post by mr.syntrx »

The average punter can't, but Motorola can.

You have to give them the serial numbers of all the radios you upgrade, when the iButton is ordered. They then have a record of every FLASHport option the radio is actually entitled to, which they can check if you send the radio to the depot.

They also use this information to load your radio with a new codeplug containing the proper options, if your radio goes back with a screwed codeplug, dead vocon or a similar fault.
Post Reply

Return to “Legacy Batboard Motorola ASTRO (VSELP/IMBE/AMBE) Equipment Forum”