The entire back of the speaker mic was smashed off, and the case was all torn up.
I pulled the radio out of the case, and the battery and back of the radio were all separated, the back of the radio was popped out of the case, and there was a noticeable curve to the back frame of the radio.
The side PTT/Option buttons were completely gone, leaving the space where the side button rubber/plastic clips in.
We were all laughing about how this could've happened to this radio.
I yanked off the smashed battery and walked to the back of the shop, and put a battery pack on it.
Wouldn't you know the only thing wrong with this radio is that it needs a new housing and a new LCD board.
It works fine. Customer still opted to purchase a new unit.
Radio looks like hell, but it's still chugging along! I tried to align it, but it didn't need to be aligned

Anyone have an LCD board for an HT1250 they care to sell? hehehehe