Known Issues:
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1) Drop down items in table fields cannot be accessed when using Windows XP
Professional "Windows XP Style" display. If this issue is encountered,
change the display setting to "Windows Classic Style" for proper
functionality.
2) Attempting to Read from or Write to a radio with the CPS while the Tuner
is open will cause a communication failure.
3) When any of the Emergency fields becomes invalid, attempting to save this
file might cause the CPS to terminate abnormally.
4) Depending on your computer configuration, "USB" may be listed in the Port
Configuration drop-down when you attempt to read a radio. USB communication
is not supported by ASTRO Saber & XTS 3000 radios. You must select a valid
Serial Communication Port to read from and write to your ASTRO radio.
5) CBI Programming may fail intermittently, especially on Dell PCs. On machines
where this is an issue, multiple retries might be required. Changing the port
settings as follows may help:
On Windows 2000:
1. Right click 'My computer' and select 'Manage' from context
menu.
2. Select 'Device Manager' on the tree in the left pane.
3. Expand the node 'Ports' on the tree in the right pane.
4. Double click the port that is being used
5. Go to 'Port Settings' Tab
6. Click 'Advanced'
7. Uncheck 'Use FIFO buffers' check box.
8. Click 'OK'
On Windows NT 4.0:
1. Double click 'Ports' icon in control panel.
2. Select the port that is being used and click Settings.
3. Click 'Advanced'
4. Uncheck 'FIFO Enabled' check box.
5. Click 'OK'
6) If the user has two CPS applications open, and has opened Help in one of them,
an error will sometimes appear if the user attempts to open Help in the other
CPS application. If this situation occurs frequently, the user can copy both
.hlp files (AstroMob.hlp for the ASTRO Spectra CPS and AstroPort.hlp for the
ASTRO Saber & XTS3000 CPS) from the installed location (usually C:\Program
Files\Motorola\<Application Name>) to the Windows\System folder (for 98 Second
Edition, XP) or the Winnt\System32 folder (for NT, 2000). Help can then be
run from both CPS applications at the same time.
7) For particular computer configurations, the radio display may get stuck in
"Self Test" after communicating with the CPS. This especially happens with
Dell Latitude or HP Omnibook laptops running Windows 2000, after
performing a read, write, or clone operation. The CPS operation has been
successful, but the serial port on the computer has not released the
communications line. A quick workaround is to simply disconnect the radio from
the computer for a few seconds. This will allow the radio to reset itself and
return to a normal operating mode. The fix for this issue is extensive, but may
be obtained by contacting the Motorola Customer Support at 888-567-7347.
Due to French import laws, the Microsoft encryption support used to
create archive (.cpg) files with the CPS (Customer Programming Software)
is not available on the French version of the Windows Operating Systems.
Therefore, there is no way to save archive files when the CPS is
installed on the French version of Windows. Until import laws are
changed such that Microsoft can provide encryption support, this feature
can not be addressed.
9) If you attempt to close a dialog box by pressing the 'X' in the upper right
of the dialog while the application is still busy (the cursor is shaped like
an hourglass), the application may terminate.
10) When modifying/updating Frequency Picklist, the Conventional Personality,
Trunking Personality and Trunking System dialogs must be closed for them
to get properly updated. Failing to do so may cause unpredictable results.
11) Please note that when uninstalling a previous version of the CPS (R04.00.00),
customizable user settings such as Frequency Picklist, Selected color to notify
invalid fields and uncheck Tip of the day on start up, will be reset to default.
This is an issue with the R04.00.00 uninstall program.
12) Currently, the product does not support 700 MHz frequency. Please ignore 700 MHz
frequency information in tag name and help contents.
13) Feature limitation: Only use iButton by parallel port or USB port at one time.
It's not supported to use iButtons both by parallel port and USB port.
14) Feature limitation: It's recommended to close Advanced System Key Administrator
when loading Advanced System Key to CPS.
15) When upgrading radio by FLASHport,if one error message box is popped out
during upgrading, Menu Item: Tools->FLASHport->Upgrade Radio will be grayed
after press Enter key of Keyboard to close the upgrading window.
We have two recommendation methods to avoid this issue:
(1) Use mouse instead of press Enter Key of Keyboard to close the upgrading
window.
(2) Close and reopen CPS if this situation happens.
