Anybody seen this?
Posted: Wed Sep 05, 2012 5:22 pm
Released Sept. 5 2012
FSB NUMBER: FSB10665
Government and Public Safety
APC: Various
1301 E. Algonquin Road
DATE: Sep 2012
Schaumburg, IL. 60196 EXPIRES: 31-Jul-13
Page 1 of 1
BULLETIN TYPE: Informational Only
SUBJECT: MOTOTRBO™ Portables and Mobiles – Multiple issues may occur after upgrading to R01.09.00 firmware
MODEL / SYSTEM AFFECTED: All models and bands of MOTOTRBO™ Portable and Mobiles with R01.09.00
NOTE: Only radios updated from R01.05.xx and R01.06.xx to R01.09.00 will exhibit the below symptoms. All other releases are not affected.
SYMPTOM:
1) Radio may become inoperative after sending or receiving a private call or call alert
a. Could occur with either voice and text message calls
b. Radio will be locked up…radio will not transmit or received and will not respond to any button presses.
2) Missed calls are not recorded in the missed calls list.
CAUSE: Defect in upgrade packages.
RESOLUTION: Upgrade directly to R01.09.10 or later. The firmware is available for download from Motorola OnLine (MOL) at the following location: Resource Center>Software>Two-Way>MOTOTRBO>Conventional – Firmware folder.
Or
In lieu of updating firmware, the follow solution can also be used to recover a radio exhibiting the above symptoms:
Read and save the radio codeplug
Recover the radio (Device / Recover)
Write the saved codeplug back into the radio
SEVERITY RECOMMENDATION: Low – Perform at next scheduled firmware upgrade or if experiencing the above symptoms.
Attached Images Attached Images
File Type: pdf FSB10665-1.pdf (26.2 KB, 2 views)
FSB NUMBER: FSB10665
Government and Public Safety
APC: Various
1301 E. Algonquin Road
DATE: Sep 2012
Schaumburg, IL. 60196 EXPIRES: 31-Jul-13
Page 1 of 1
BULLETIN TYPE: Informational Only
SUBJECT: MOTOTRBO™ Portables and Mobiles – Multiple issues may occur after upgrading to R01.09.00 firmware
MODEL / SYSTEM AFFECTED: All models and bands of MOTOTRBO™ Portable and Mobiles with R01.09.00
NOTE: Only radios updated from R01.05.xx and R01.06.xx to R01.09.00 will exhibit the below symptoms. All other releases are not affected.
SYMPTOM:
1) Radio may become inoperative after sending or receiving a private call or call alert
a. Could occur with either voice and text message calls
b. Radio will be locked up…radio will not transmit or received and will not respond to any button presses.
2) Missed calls are not recorded in the missed calls list.
CAUSE: Defect in upgrade packages.
RESOLUTION: Upgrade directly to R01.09.10 or later. The firmware is available for download from Motorola OnLine (MOL) at the following location: Resource Center>Software>Two-Way>MOTOTRBO>Conventional – Firmware folder.
Or
In lieu of updating firmware, the follow solution can also be used to recover a radio exhibiting the above symptoms:
Read and save the radio codeplug
Recover the radio (Device / Recover)
Write the saved codeplug back into the radio
SEVERITY RECOMMENDATION: Low – Perform at next scheduled firmware upgrade or if experiencing the above symptoms.
Attached Images Attached Images
File Type: pdf FSB10665-1.pdf (26.2 KB, 2 views)