MotoTRBO USB issue and fix
Posted: Wed Nov 28, 2012 1:10 pm
An FYI in case others run across this issue.
I had one of the USB ports on my laptop that could read portables fine, but it would not read a mobile or repeater, even though it would sound the proper tone and create a network connection when you plugged it in. All the other ports were fine. It’s been like this for a few months, I just never looked at why.
It turned out to be a corrupted driver issue. Portables plugged into that port showed up as “MOTOTRBO Radio #6”, but both mobiles & repeaters showed up as “MOTOTRBO Radio #4”. In device manager, if you go to “view” and click on “hidden devices”, you should be able to see all your various MotoTRBO connections that exist under “Network Adaptors”, and each one should have several entries. I didn’t see “MOTOTRBO Radio #4” at all unless a radio was plugged in…and even then it only showed a single entry with no description next to it.
I had to right-click that entry & choose to ‘uninstall driver’. After a minute it said it was uninstalled, and I then had to unplug & re-plug the radio back into the port. It went through the 'new hardware found' process & once that was done, I could read mobiles & repeaters through that port again.
Hopefully this helps someone with similar issues.
I had one of the USB ports on my laptop that could read portables fine, but it would not read a mobile or repeater, even though it would sound the proper tone and create a network connection when you plugged it in. All the other ports were fine. It’s been like this for a few months, I just never looked at why.
It turned out to be a corrupted driver issue. Portables plugged into that port showed up as “MOTOTRBO Radio #6”, but both mobiles & repeaters showed up as “MOTOTRBO Radio #4”. In device manager, if you go to “view” and click on “hidden devices”, you should be able to see all your various MotoTRBO connections that exist under “Network Adaptors”, and each one should have several entries. I didn’t see “MOTOTRBO Radio #4” at all unless a radio was plugged in…and even then it only showed a single entry with no description next to it.
I had to right-click that entry & choose to ‘uninstall driver’. After a minute it said it was uninstalled, and I then had to unplug & re-plug the radio back into the port. It went through the 'new hardware found' process & once that was done, I could read mobiles & repeaters through that port again.
Hopefully this helps someone with similar issues.
