GTR8000-- Cannot access alignment screen
Posted: Wed Nov 19, 2014 10:40 am
Hi,
Just wondering if anyone has seen this before. I read the station and go to Service--> Alignment. The busy icon swirls and it come up with the following error: "Unable to start a service session with this device. The device may currently be serviced by another application."
On the Mode Screen--Current Station-Normal. But the button underneath is also indicates "Normal" and greyed out. I can't select Service Mode. It does not have this issue on another laptop and that laptop behaves normally. And, no matter what GTR you read, it does it. I have uninstalled the CSS and re-installed a fresh copy. The only other thing I can think of is that there is some other file on the drive that is corrupted or can't update some kind of config data.
Just wondering if anyone has seen this before. I read the station and go to Service--> Alignment. The busy icon swirls and it come up with the following error: "Unable to start a service session with this device. The device may currently be serviced by another application."
On the Mode Screen--Current Station-Normal. But the button underneath is also indicates "Normal" and greyed out. I can't select Service Mode. It does not have this issue on another laptop and that laptop behaves normally. And, no matter what GTR you read, it does it. I have uninstalled the CSS and re-installed a fresh copy. The only other thing I can think of is that there is some other file on the drive that is corrupted or can't update some kind of config data.