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BER test failure

Posted: Tue Dec 10, 2019 4:41 am
by Jayce
Recently received a batch of APX6000XE in October. Started running then thru the auto-test on a Aeroflex 3920 and they passed without a hitch. After programming several and running them thru auto-test, they all failed the BER test. The machine just would not run the tests, timed out trying. After much trial and error, I found that enabling the audio playback(Radio Wide/Features) caused the problem Opened a case with Motorola and after sending them my codeplug, they determined it was the firmware R20.33. Suggested upgrading to R20.35, did not correct the problem. Motorola says they will correct the problem this December, but I'm still waiting. Meanwhile I have a lot of $$$ gathering dust in my office.

Re: BER test failure

Posted: Tue Dec 17, 2019 10:13 am
by wavetar
I don't really see why they are gathering dust if they pass the test with the option unchecked? Unless the feature itself isn't working properly in the field when checked?

Re: BER test failure

Posted: Tue Dec 17, 2019 10:38 am
by Jayce
My guys like and use that feature. And with the mess that is CPS R20, along with this problem in the firmware, I am being cautious about sending someone into a burning building with a flaky radio. So far everything labelled R20 has been horrible. Someone should be fired over this release.

Re: BER test failure

Posted: Wed May 06, 2020 5:08 am
by Jayce
Firmware upgrade R20.61 fixed the problem.