Encryption module disappeared! Weird CPS problem?
Posted: Thu Jan 08, 2004 12:09 pm
Here's a bit of a head scratcher. Received a brand new XTS3000 Model III today. First thing I do is test mode, to see if I can add to r0f's Host/DSP listing. So, it also shows the "EMC R03.56", "KG1 DES-OFB", "KG2 DES-XL", "KG3 None" info. That's fine, I already knew it had an encryption module in it.
So, afterwards I use CPS 3.0 to drag & drop the customer's info from a 2-year old DOS archive into the new radio. Radio accepts the programming, but gives me "error 09/10"! This normally means the programming is set for secure and the radio doesn't have an encryption module in it. Thing is, I know it does indeed have one! So, check test mode again....and now there's no EMC info at all! It's as if the secure module was taken out.
I place a quick call to Motorola dealer support & they tell me what I already know...that the codeplug has nothing to do with the encryption module. No :o Sherlock. They are at a loss to explain why this is happening as well.
I subsequently read the radio directly, disable secure & write to the radio. I no longer get the "error 09/10", but still no EMC info in test mode. Read the radio again, re-enable secure & write to the radio once more....no "error 09/10"!! Test mode now shows the EMC info once again! My head now hurts.
Tracing my steps afterwards, the RSS person at Motorola points out that I read the DOS archive with the CPS, but I'm apparently supposed to save it in CPS format first, before I start dragging & dropping the info. That's the only thing we can think of that caused the issue...but I'm not about to try it again to confirm it! Anyone else ever see that?
Todd
So, afterwards I use CPS 3.0 to drag & drop the customer's info from a 2-year old DOS archive into the new radio. Radio accepts the programming, but gives me "error 09/10"! This normally means the programming is set for secure and the radio doesn't have an encryption module in it. Thing is, I know it does indeed have one! So, check test mode again....and now there's no EMC info at all! It's as if the secure module was taken out.
I place a quick call to Motorola dealer support & they tell me what I already know...that the codeplug has nothing to do with the encryption module. No :o Sherlock. They are at a loss to explain why this is happening as well.
I subsequently read the radio directly, disable secure & write to the radio. I no longer get the "error 09/10", but still no EMC info in test mode. Read the radio again, re-enable secure & write to the radio once more....no "error 09/10"!! Test mode now shows the EMC info once again! My head now hurts.
Tracing my steps afterwards, the RSS person at Motorola points out that I read the DOS archive with the CPS, but I'm apparently supposed to save it in CPS format first, before I start dragging & dropping the info. That's the only thing we can think of that caused the issue...but I'm not about to try it again to confirm it! Anyone else ever see that?
Todd