Buying RSS from Motorola?
Posted: Wed Aug 04, 2004 8:57 am
How would one go about buying RSS for the XTS3000 UHF in CPS or DOS verison from Motorola. Also does anyone know how much Motorola charges for these software.
hamptonbeach wrote:
I called 800-422-4210, followed the prompts to place an order. After telling the service rep I wanted software, he asked if I had an account number and if I was authorized to purchase software - my answer to both questions was no. He said I needed a customer account number first, At his advice, I went to:
http://businessonline.motorola.com and created a new account to purchase Moto parts online. After the account was created and approved (couple of days), I had access to ordering parts online (but no software).
After the online account was created, I now had a customer number.
At the service reps advice from the prior phone call, I called them back, told them I now had a customer number and wanted to buy software. He sent by FAX an 8 page software agreement fro me to sign and return via FedEx or US Mail to the software licensing coordinator. The software agreement wasn't much different than the lengthy BS you agree to when installing the Windows OS. So I sold my soul and signed it.
I opted to send it back via FedEx to save time. A day or two later, software was a selection on my Moto Online account.
I will admit that I had to actually phone in the order as the price was left blank on the XTS5k CPS and the shopping cart wouldn't accept it, I simply stated my customer number and the part number I wanted.
That wasn't the case on the other software selections I glanced at, they all had pricing.
The next morning I had a FedEx package from Moto ...