Batboard

I have a centralink 2000 system that the call log printer just stopped printing the call information. The server and all positions are working normally with no other problems. I know is is not a printer problem as you can from any PC print to that printer from any program other than palladium.

This system is not under HI TECH and I do not have a copy of the Centralink 2000 installation and maintenance manual. Neither Motorola nor Lucent supports documentation on this system. Lucent referred me to Intrada who they sold the system to, but I am getting nowhere for a month now. The system is using version 8.1.

Does anyone have a copy of this manual that I can borrow to have copied or will copy for me. I will pay any reasonable price.

thanks

john smith

John,
This might help:

https://www.motorola-wls.com/dynamic/Co ... ber=CLT001


CLT001 - CENTRALINK Systems Overview


Cost: 120 USD

Order CD

Course Overview
This course is designed to provide an overview of the CENTRALINK PSAP products from Motorola. This includes the CENTRALINK 911, CENTRALINK 2000, and CENTRALINK TDP products.

Target Audience
Communications Management Personnel, General Audiences, Pre-Sale Designers, System Managers, System Technicians, Technical System Managers

The 8.1 version has a serious problem with filling up its Access database. When that happens it gets seriously confused.

Motorola has a document that explains how to copy off the Access database and replace the file with a fresh one. Your I.S. people may be able to help with that.

When this problem was first discovered, Motorola recommended re-installing Palladium as a fix. If you can't figure anything else out, go ahead and re-install from the distribution CD. That should solve your problem - even if it isn't related to the Access database issue.