XTS2500 Private Call/Phone DENIED message

[slash]

I just started programing my departments' XTS2500's, and, we were trying to get "private call" and the "phone" options - but... i get the message "DENIED" when I push the PTT...

Being new to this... I have no idea what this error means? It is a software enablement/feature issue on the radio, or, is it something that the system manager needs to enable?

Thanks.

[N4DES]

or, is it something that the system manager needs to enable?

Thanks.

Yes it needs to be turned on for each individual user in the system.

[spectragod]

System administrator needs to turn it on, either per radio or per groups of radio's.

SG

[RKG]

Assuming this refers to a trunked system, I concur with foregoing responses.

[wavetar]

Yes, unlike call alerting, private calling requires enabling at the system end of things. This is because it should only be used sparingly, as a single private call ties up a repeater for the duration of the call, which could otherwise be used much more effectively as a shared trunked repeater. Most private system admins would be very choosy about who gets it enabled or not. Public systems charge extra per month if you want the capability.

Todd

[N4DES]

Yes, unlike call alerting, private calling requires enabling at the system end of things.
Todd

Actually I can turn off call-alert for an individual user as well. Don't use it much as the dispatchers use it a lot as well as the fire dept's to wake up the ER's, so everyone does get the capability when programmed into the system.

CA also doesn't use up a channel resource and is transmitted on the CC, but I'm sure you already knew that.

[wavetar]

Yes, unlike call alerting, private calling requires enabling at the system end of things.
Todd

Actually I can turn off call-alert for an individual user as well. Don't use it much as the dispatchers use it a lot as well as the fire dept's to wake up the ER's, so everyone does get the capability when programmed into the system.

CA also doesn't use up a channel resource and is transmitted on the CC, but I'm sure you already knew that.

You are correct, but I believe the 'default' state for allowing call alert for users is 'enabled', so I tend not to think of it as requiring action at the system end.