Batboard

FSB10203

Subject: XTS/XTL 5000/2500/1500 radio’s using Host R11.00.00 ONLY may experience 01/82 or 01/90
errors

MODELS AFFECTED:
Only those models listed below having Host R11.00.00 may be affected. Serial number range is xxxXJAxxxx
through xxxXJFxxxx or any previous vintage radio which has been Flashport™ upgraded to R11.00.00. The
factory was shipping radios with Host R11.00.00 from 7-Jan-08 through 5-Mar-08.

Portables: XTS5000 (all models), XTS2500/1500 (“BN” Models ONLY)

Mobiles: XTL5000/2500 and 1500

SYMPTOM:

Portables upon power up may exhibit an error 01/82. However, the Mobiles upon power up may exhibit either a
maintenance mode or 01/90 error.

CAUSE:
Software defect

RESOLUTION:
This issue is corrected in firmware versions R11.00.01 or later. This can be done by following the Software
Request Options (Appendix A) and submitting a Software Refresher Form requesting new firmware (Appendix C).
Note: These errors are not recoverable in the field. Radio’s exhibiting these errors will need to be sent to a
Motorola Service Depot for repair. Out of warranty units will be covered per this bulletin only until the expiration
date.

SEVERITY RECOMMENDATION:
High - Perform Immediately

PARTS REQUIRED (HARDWARE/SOFTWARE):
R11.00.01 or later versions

LABOR ALLOWANCE:
Labor will be provided to authorized servicers under the terms of Motorola’s product warranty, Labor Warranty
Guidelines, or Motorola Service Agreement. Please use the information contained in Appendix B to determine the
allowable warranty charges, on a per customer basis by product APC that requires this FSB. If you have any
questions, please contact Motorola SSC at 800-927-2744.

FSB10203 - XTS/XTL 5000/2500/1500 radio's using Host R11.00.00 ONLY may experience 01/82 or 01/90 errors

I have posted the actual document here: http://www.mediafire.com/?mmfpvx1ajnm

Oops, sorry about the re-post, I just noticed The Pager Geek posted it as well.

Edited title, merged threads, and stickied for 90 days.

I had an xtl1500 with that firmware and it was really unusual. I would get the 01/90 error sometimes and other instances I would get a radio re-boot upon power up and no receive audio.

It was fixed this past weekend and now has 11.00.03 and I was advised by the contact in Plantation that it is a buffer overflow issue the corrupts the internal cp upon power up, or something like that.

So far so good.
Mark

12 is current (as of this posting)

When they go 01/82, they are REALLY not well and need to go back. None of the usual "keep pressing write" tricks work.

Avoid 11.00.00 at all costs...

tpg