Batboard

I purchased a CPS on MOL and it shipped today, but don't see anywhere to download it now. I went under Resource Center > Software Support > View Subscriptions, but nothing there yet. Does it take them awhile to list it or is there another place for download?

elkbow wrote:I purchased a CPS on MOL and it shipped today, but don't see anywhere to download it now. I went under Resource Center > Software Support > View Subscriptions, but nothing there yet. Does it take them awhile to list it or is there another place for download?

Go Under resource center -> resource center. ON the left hand side, hit the + next to software, the + next to two-way and it should be under there.

There has been cases where I've had to put a case in to get it added for an agency or two that I work with to get it added.

-Alex

I've already looked there alex, not there, i purchased the pro series cps kit that comes with the cable, etc

if i go where you said, here is what it shows:

Firmware/Flashing

--------------------------------------------------------------------------------

Professional Series Mobile Firmware R05.08.01 (29 Aug 2008 Application 4MB)
Upgrade Kit. This firmware release contains enhancements and corrections to the Professional Series Mobile Radios. Product Applicability: CDM, CDM-LS, and CDM-LS+ Version: R05.08.01

Professional Series Mobile Firmware R05.08.01 Customer Release Notes (29 Aug 2008 Adobe Acrobat File 13KB)
Customer Release notes for firmware R05.08.01


that stuff doesn't really help me

Sometimes it takes them a while and sometimes it's there within a day. we ordered the PRO stuff and it took a few days. I ordered XTS3000 CPS recently and it was there the next day. So, I would say give it some time and then call if nothing shows.

More often than I care to mention I have had to open a case on MOL to get them to add the software...it's obviously not an automated procedure & thus is dependant on people, so your mileage varies as far as getting it added quickly after ordering. I've even had the software disappear after a time, resulting in another case opened to get it added back.

yeah, i opened a case this morning to get them to add it

i just checked, they added it