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Gold Elite

Posted: Wed Nov 05, 2008 7:36 pm
by celltech25
OKay have i got something set wrong or is this just how gold elite works


have a gold elite system on a smartnet trunk system don't think that would matter but


If a dispatcher has PD slected and transmits will they still recieve all other channels through the unselect speaker while they are transmitting or is all incoming audio muted on that channel while the ptt is keyed

Re: Gold Elite

Posted: Wed Nov 05, 2008 8:11 pm
by xmo
Select & unselect speaker muting during PTT is configurable by the installer to meet customer requirements.

Re: Gold Elite

Posted: Wed Nov 05, 2008 8:15 pm
by celltech25
XMO What do I need to change. I am the installer and haven't found what to change and the Mighty M is no help they opened a case three days ago and still no solution

Re: Gold Elite

Posted: Wed Nov 05, 2008 8:27 pm
by The Pager Geek
In the CIE manual, you will find two jumpers. JU22 and JU25 (off the top of my head).

1 mutes select on Tx
1 mutes unselect on Tx.

good luck
tpg

Re: Gold Elite

Posted: Wed Nov 05, 2008 8:31 pm
by celltech25
okay thanks will try in the morning

Re: Gold Elite

Posted: Wed Nov 05, 2008 8:37 pm
by celltech25
okay one more question since the moto techs can't help with this either and I have no formal training on gold elite first system

only way i can get elite dispatch to load and work is to

1 unplug console cable coming from CEB
2 start elite dispatch
3 slect config file
4 wait for link is down
5 plug in console cable
6 use console

so if the pc locks up or goes out for some reason its a 6 step process to get it going and "M" has no idea

Re: Gold Elite

Posted: Thu Nov 06, 2008 4:28 am
by nmfire10
You shouldn't have to unplug anything. When CCGE loads on the PC, you will get the error DISPATCH NOT READY - LINK IS DOWN. It does that every time the program loads. It will clear itself after 5-10 seconds and continue to load. You'll get the window to select a configuration and off you go. I named the configuration "USE THIS ONE" to eliminate any question about which one to use. That's my experience from using and configuring it.

Re: Gold Elite

Posted: Thu Nov 06, 2008 4:44 am
by celltech25
Yeah nmfire I figured that it should work just fine but it doesn't if you leave the cable hooked up it just sits there forever then you have to click shutdown and do the 6 step process

Re: Gold Elite

Posted: Thu Nov 06, 2008 7:36 am
by xmo
Possibly COIM DIP switch left in MUPL position?

Re: Gold Elite

Posted: Fri Nov 07, 2008 11:03 am
by celltech25
fixed both thanks