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CPS R06.07 Start up trouble

Posted: Thu Apr 28, 2011 5:34 pm
by ICEMANTIM
Hello all i am having trouble with our Professional radio CPS R06.07 software. We have gotten and other laptop to do programming so i am transfers the software to teh new computer. Running Windows 7 on both. The older computer works fine. When i installed the software on the newer computer when i press the button to read the radio i get a error that says. "can not create unknown radio components". When you click OK the program closes. The older computer when you click the read button it goes to the com port thing and then it reads the radio. All Motorola hardware. Installed and uninstalled 3 times same thing about have any ideas?? Just to make it clear we have licenses for this software.
Thanks
Tim

Re: CPS R06.07 Start up trouble

Posted: Thu Apr 28, 2011 6:00 pm
by bezking
Your new computer is probably 64-bit. Even the latest version of Pro Series CPS doesn't support Windows 7 x64.

Re: CPS R06.07 Start up trouble

Posted: Fri Apr 29, 2011 7:51 am
by ICEMANTIM
Hello thanks i will check the older computer was upgraded from vista to windows 7 and the new computer was purchased with windows 7 not sure if the older one is 64 bit or not.

Re: CPS R06.07 Start up trouble

Posted: Wed May 18, 2011 4:08 pm
by HLA
just use a machine running xp or ME and it will work perfect

Re: CPS R06.07 Start up trouble

Posted: Thu May 19, 2011 3:37 am
by ICEMANTIM
Hello Thanks for all the replies. I got it to work with windows 7 had to download Windows Virtual machine and run in XP Mode and install in XP Mode. works fine.
Thanks