XTS3000R Resets

[tuckerm]

My first radio was this XTS3000R that I got off of the Ebay. It worked great for a long time until it started resetting itself. I would have it on my belt and it would reset when I would pull it off my belt or whenever I really moved a lot. It also resets when I move it around or put it back into the charger. I know there's probably something loose in there but I don't have any clue. This radio has since been retired to a "desk queen" job when I got my XTS2500i, however, I'd like to get the 3000 working again. Anyone here of this problem before? Got a rough guess how much it'll cost me to fix it or who?

Thanks!

[FireCpt809]

sounds like a sloppy battery contact. Are you using Motorola batteries or aftermarket? Also check the contacts on the back of the radio for wear or pitting as they be making poor contact. I believe there was a TSB from motorola about bad contacts.

[beemare]

sounds like a sloppy battery contact. Are you using Motorola batteries or aftermarket? Also check the contacts on the back of the radio for wear or pitting as they be making poor contact. I believe there was a TSB from motorola about bad contacts.

See below:

FSB NUMBER: FSB10013A
APC: 320, 326, 527, 602, 721
DATE: Aug-06 (Up-Issue Feb-09)
EXPIRES: None

MODEL / SYSTEM AFFECTED:All XTS 3000, XTS 3000R, XTS 3500, XTS 3500R, XTS 5000, and XTS 5000R portable radio models and all
compatible batteries are possibly affected

SYMPTOM:Radios with a build up of contamination in the radio/battery contact interface may experience unexpected radio
resets. For display radios, a reset will be accompanied by the display indicating ‘Self Test’ followed by the power-up
tone. For non-display radios only the power-up tone may be heard. Radios may drop out of scan and/or revert back
to the top channel or zone switch settings if the zone and/or the channel have been changed from the front keypad or
from a remote accesssory

CAUSE:Contact material technologies used in the above noted portable radios are engineered to provide reliable interconnect
between the radio and battery. However, to assure reliable performance, typical with all battery operated devices, it
is important to assure that both sides of the electrical interface remain clean and free of foreign material and other
non-conductive contaminants. Contamination on battery or radio contacts, such as fibers, dirt or other nonconductive
materials may collect and cause intermittent radio/battery connection and power interruption (resets).
This contamination can also cause accelerated wear to the radio and/or battery’s contact surfaces.

RESOLUTION:The ‘DeoxIT®GOLD’ cleaner/lubricant pen (supplier CAIG Labs, part number GX100P-UV) has been found to be very
effective at cleaning and extending the life of the XTS series portable radio’s contacts. DeoxIT®GOLD is available at
numerous electronics suppliers (Radio Shack, McMaster Carr, Fry’s, etc.) and directly from the manufacturer, CAIG Labs,
at http://www.caig.com. The pen-based package is recommended as it provides better access to the recessed contacts
of the battery. The pen’s tip will most likely need to be modified (trimmed on the sides) to improve penetration into the
battery contact slots.

Per the manufacturer’s instructions, shake the pen and depress the tip until the fluid saturates the tip. Apply to each
contact surface (radio AND battery sides). IMPORTANT - Extra care should be taken to ensure adequate lubricating of
the larger contact surface area of the battery contacts.

After cleaning, inspect both contact surfaces for signs of advanced wear. Advanced contact wear is defined as wear
through either the radio OR the battery’s contact platings (gold and nickel) to the base metal (copper). Copper exposure
is characterized by a distinctive orange-brown metal appearance surrounded by the silvery nickel underplate and gold top
plating. In some cases, a magnified (8x to 10x) inspection may be required to verify wear into the base material.
Polishing of the gold or nickel surface is common and is not considered a need for replacement.