Replacement for MTX8250??

[Andy Brinkley]

I am working with a company that has a Type II 800 trunked system and were using the MTX8250s until they were discontinued. They have looked at the XPR series but not very impressed. Any suggestions for a new radio?

Functional requirements:
Type II trunking
48 talk groups minimum
Must have keypad for phone patch

TIA

[MT2000 man]

XTS2500 Model III would be my choice.

[Batwings21]

Those are your two options, the mototrbo units or the astro 25 series. Most of our privacy plus type subscribers are buying the trbo's.

[escomm]

I am working with a company that has a Type II 800 trunked system and were using the MTX8250s until they were discontinued. They have looked at the XPR series but not very impressed. Any suggestions for a new radio?

Functional requirements:
Type II trunking
48 talk groups minimum
Must have keypad for phone patch

TIA

The XPR6580 blows the MTX8250 out of the water. Frankly the 8250 is garbage, good riddance it has been canceled

[wavetar]

I am working with a company that has a Type II 800 trunked system and were using the MTX8250s until they were discontinued. They have looked at the XPR series but not very impressed. Any suggestions for a new radio?

Functional requirements:
Type II trunking
48 talk groups minimum
Must have keypad for phone patch

TIA

The XPR6580 blows the MTX8250 out of the water. Frankly the 8250 is garbage, good riddance it has been canceled

Funny you say that, one of our big MTX850/8250 customers has purchased 6 or 7 TRBO replacements in the past 6 months & claims they don't work nearly as well! Very intermittent access & poor performance in fringe areas. We haven't checked into it yet, but will be doing so shortly.

[escomm]

I am working with a company that has a Type II 800 trunked system and were using the MTX8250s until they were discontinued. They have looked at the XPR series but not very impressed. Any suggestions for a new radio?

Functional requirements:
Type II trunking
48 talk groups minimum
Must have keypad for phone patch

TIA

The XPR6580 blows the MTX8250 out of the water. Frankly the 8250 is garbage, good riddance it has been canceled

Funny you say that, one of our big MTX850/8250 customers has purchased 6 or 7 TRBO replacements in the past 6 months & claims they don't work nearly as well! Very intermittent access & poor performance in fringe areas. We haven't checked into it yet, but will be doing so shortly.

Try checking FSBs there was an issue with signaling words.

We are seeing the exact opposite with coverage. Have some very fringy areas indoors, 8250s won't trunk on. Tx stability on the 8250 is 2.5ppm I think the TRBO is 0.5ppm. Biggest downside is the antenna, it's a beast.

[Batwings21]

I don't know about performance as our two main customers who went from the 8250 to the trbo have excellent system coverage ( half the time they don't realize they have an rf problem until the radio comes in for something cosmetic) but the trbo's have a high failure rate of the channel selector switch in a production/warehouse enviroment.

[wavetar]

Try checking FSBs there was an issue with signaling words.

Ah thanks, you are correct, just released on July 15th. Details below for everyone's information:

Code: Select all

Government and Public Safety                    APC: 475, 477, 777
1301 E. Algonquin Road                  DATE: Jul-2011
Schaumburg, IL. 60196            EXPIRES: NONE
Page 1 of 1
The information contained in this bulletin is intended for use by trained, professional technicians who have the proper tools, equipment, and training to perform the 
service described above.  If applicable, enter this information or note this bulletin number and subject material in the appropriate equipment instruction manuals and 
make necessary schematic diagram changes.  Labor and/or parts warranty reference is limited to products sold and in use in the United States. For products sold and in 
use Internationally, this bulletin is for informational purposes only. Radios that are Agency Approved must follow designated agency guidelines. MOTOROLA 
SOLUTIONS and the Stylized M Logo are registered in the US Patent & Trademark Office. All other trademarks, product, or service names are the property of their 
respective owners.
      BULLETIN TYPE:  Informational Only 
SUBJECT:  XPR™ 4380/4580/6380/6580 units may experience intermittent system access 
MODEL / SYSTEM AFFECTED:
 XPR™ 4380/4580/6380/6580 units with SMARTNET/Privacy Plus firmware R01.05.02 or earlier 
Model numbers affected are:  AAH55UCH9LB1AN, AAH55UCC9LB1AN, AAH55UCH9LB3AN 
AAM27UMH9LB1AN and AAM27UMC9LB1AN 
SYMPTOM:
XPR™ 4380/4580/6380/6580 units with SMARTNET/Privacy Plus firmware R01.05.02 or earlier may experience 
intermittent system access or when in trunking mode, the unit shows RSSI indicator bar but will not be allowed to 
access the system or transmit. 
CAUSE:
The Inbound Signaling Word (ISW) adjustment in the radios programming was not optimized in the factory for all 
bands and models of the radio 
NOTE 1:  Intermittent system access can be caused by a number of factors.  The problem outlined in this bulletin 
will only address problems caused by units where the ISW adjustment was not optimized in the factory process.  If 
resolution below does not resolve the customer problem, please continue with characterization of the problem.
RESOLUTION:
Update to firmware version R01.05.03 or later to correct this problem.  The firmware is available for download from 
Motorola On-Line (MOL) at the following location:  Resource Center>Software>Two-Way>MOTOTRBO>Conv. 
Firmware/Flashing 
Any questions, please contact the Motorola Solutions, System Support Center, MOTOTRBO post sales technical 
support team @ 1-800-927-2744 options 3 – 3 - 2.  
SEVERITY RECOMMENDATION:   
Medium - Perform at next scheduled maintenance 
PARTS REQUIRED (HARDWARE/SOFTWARE):
R01.05.03 firmware or later (Available via download from MOL) 
LABOR ALLOWANCE   
This is an informational bulletin.  No labor warranty is implied, intended or authorized