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XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 10:19 am
by 3-SAM-12
I have a VHF XTS5000 that has button tone issues. Below are videos of normal and when the radio is acting up. It is not the speaker, we have changed cases and the radio traffic is fine.
Acting up
http://www.youtube.com/watch?v=sSE3_4GY1s8
Normal
http://www.youtube.com/watch?v=Ve_xIXIooI4
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 10:53 am
by Mfire39
RAM proc version by any chance? I've come to find that the older RAM processors don't like the newer firmware, and display that same problem randomly. I have not had the newer BRAVO processor do this yet.
-Marc
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 11:19 am
by 3-SAM-12
Mfire39 wrote:RAM proc version by any chance? I've come to find that the older RAM processors don't like the newer firmware, and display that same problem randomly. I have not had the newer BRAVO processor do this yet.
-Marc
How do I find that out?
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 11:37 am
by Mfire39
Put it in service mode by pressing the lower side button 5 times in a row right after power up.
-Marc
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 12:14 pm
by escomm
Yes it has a RAM processor, guaranteed!!
Well known issue to many people except Motorola
Actually spoke with post sales this morning about another BS issue they won't acknowledge and they still say they've never heard of this issue
Complete BS
Saw a radio with this problem at Dayton with R15 DSP. Came back to the table later in the day, had R14 DSP by then and no matter how hard the owner tried they couldn't make the problem reappear...!
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 12:17 pm
by 3-SAM-12
8MEG
RAM22
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 12:22 pm
by 3-SAM-12
Any way to have this fixed? My 5k has a Bravo RAM. The one in question was bought off the board a few weeks ago by a member of my department.
Re: XTS5000 VHF button tone issue
Posted: Mon Sep 19, 2011 1:20 pm
by escomm
New vocon... or Flat rate... or downgrade DSP... or voodoo magic and make Motorola acknowledge the problem exists...
Re: XTS5000 VHF button tone issue
Posted: Wed Sep 21, 2011 7:15 pm
by d119
I have personally seen two radios do this - a UHF R1 XTS 5000 (8MEG/RAM22) and a 7/800MHZ XTS 2500 (4MEG/RAM22).
How freaking annoying.
Re: XTS5000 VHF button tone issue
Posted: Wed Sep 21, 2011 10:32 pm
by escomm
Sorry we've never heard of that problem and can't duplicate it with our bravo processor radios
Re: XTS5000 VHF button tone issue
Posted: Fri Sep 23, 2011 8:13 am
by d119
Oh OK. Must be all in my head then, nevermind.
Re: XTS5000 VHF button tone issue
Posted: Sat Oct 22, 2011 7:56 am
by N4KVE
I wonder what the f/w version is in the Ram radios that do this. My Ram radio has been sitting on f/w 14 for over a year & has never stuttered. Had it bumped to f/w 15, & all seemed well, but with all the hoopla put it back to 14 to be safe. So to the OP, what version f/w do you have? GARY N4KVE
Re: XTS5000 VHF button tone issue
Posted: Sat Oct 22, 2011 9:51 am
by MTS2000des
my 700/800 has a RAM22 CPU, and does this when it was bumped to R15.
Totally random. Totally annoying. I just put up with it.
Re: XTS5000 VHF button tone issue
Posted: Sun Nov 20, 2011 11:02 pm
by Squad5
I am having this happen now and also the radio reboots itself when I press the transmit button. I recently just upgraded to R16 from the ancient R2. I just recently deleted all my old firmware so now I am trying to find something old to reload into the radio to see if it is the firmware!