KVL 3000 Plus Error

The General forum is where users can discuss any topic regarding Motorola communications equipment - hardware, software, etc. There are also several focused forums on this board, so please take the time to ensure that your questions doesn't fall into one of those categories before posting here!

Moderator: Queue Moderator

Post Reply
EdwinAlers
New User
Posts: 11
Joined: Tue Dec 11, 2007 3:55 am

KVL 3000 Plus Error

Post by EdwinAlers »

I get a: Key Load Failure! more > Unknow ERR! Check Target Algorithm!

Someboby have this or know above this error?
User avatar
Wowbagger
Aeroflex
Posts: 1287
Joined: Tue Dec 10, 2002 10:46 am

Re: KVL 3000 Plus Error

Post by Wowbagger »

Sounds like either your key set has a bogus ALGID in it, or has an ALGID that the radio does not support (e.g. your keyset has AES and your radio doesn't).
This is my opinion, not Aeroflex's.

I WILL NOT give you proprietary information. I make too much money to jeopardize my job.

I AM NOT the Service department: You want official info, manuals, service info, parts, calibration, etc., contact Aeroflex directly, please.
MattSR
Posts: 770
Joined: Mon Apr 21, 2003 10:00 pm

Re: KVL 3000 Plus Error

Post by MattSR »

Please list the firmware versions of your radio, the algorithms your radio has in it, and the firmware version of your KVL and the algorithms it is flashed for too.
EdwinAlers
New User
Posts: 11
Joined: Tue Dec 11, 2007 3:55 am

Re: KVL 3000 Plus Error

Post by EdwinAlers »

APX 6000: H98QDH9PW7AN, CodePlug: R11.01.01, Secure Version: R010407

KVL 3000 Plus: T6717A, R3.52.31, CKR: 00001, ALG: AES-256, KID: 0001
EdwinAlers
New User
Posts: 11
Joined: Tue Dec 11, 2007 3:55 am

Re: KVL 3000 Plus Error

Post by EdwinAlers »

Sorry, The CodePlug/FirmWare/DPS for the radio is: R10.00.00
MattSR
Posts: 770
Joined: Mon Apr 21, 2003 10:00 pm

Re: KVL 3000 Plus Error

Post by MattSR »

EdwinAlers wrote:APX 6000: H98QDH9PW7AN, CodePlug: R11.01.01, Secure Version: R010407
O.K. - cool - in self test mode, does the APX6000 list any algorithm numbers?

They will look like KG1: AES256 KG2: DES-OFB etc etc..
EdwinAlers
New User
Posts: 11
Joined: Tue Dec 11, 2007 3:55 am

Re: KVL 3000 Plus Error

Post by EdwinAlers »

It show: KG 1 ADP
jmr061
was KB9KST
Posts: 3176
Joined: Fri Sep 14, 2001 4:00 pm

Re: KVL 3000 Plus Error

Post by jmr061 »

Your keyloader and radio have different algos. It will never work.

Whats the flashcode on your radio? Bet its software ADP. If it is the keys are programmed via CPS. You won't need a keyloader with ADP unless its hardware ADP.
EdwinAlers
New User
Posts: 11
Joined: Tue Dec 11, 2007 3:55 am

Re: KVL 3000 Plus Error

Post by EdwinAlers »

Hi and Thank all for taking the time and helping me.

Flashcode is 104040-001000-0

What I don't under stand is that the radio was KeyLoad with the same Key loader (KVL3000 Plus) and work OK before we up-grade the radio software (before was CPS R10.00.00) and the encryption work. Now it is CPS R11.01.01 and we got the problem ? It's posible the problem is with the new software version ?
MattSR
Posts: 770
Joined: Mon Apr 21, 2003 10:00 pm

Re: KVL 3000 Plus Error

Post by MattSR »

Can you check if you have secure hardware enabled in the codeplug? From your flashcode it appears the radio is not equipped with Software ADP which leads me to believe that it Hardware AD[P and it could be failing if Secure Hardware is not enabled in the codeplug.
Post Reply

Return to “General Motorola Solutions & Legacy Radio Discussion”