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MCD 5000 cannot define GU IP

This forum is for discussions regarding System Infrastructure and Related Equipment. This includes but is not limited to repeaters, base stations, consoles, voters, Voice over IP, system design and implementation, and other related topics.

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proffkursk
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Joined: Mon Sep 24, 2018 6:38 pm

MCD 5000 cannot define GU IP

Postby proffkursk » Tue Sep 25, 2018 5:01 pm

In MCD 5000 CT (version 2.3) when I click on "Define GU IP" and enter login credentials it ends up with error message “No response from 10.0.0.1, please check connection to GU.”
I can ping RGU/Deskset on 10.0.0.1. I have SFTP access to it and can communicate with RGU/Deskset via MMI/Local O&M in Putty.

Any ideas?

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wavetar
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Re: MCD 5000 cannot define GU IP

Postby wavetar » Thu Sep 27, 2018 7:26 am

Are you interfacing to it via the 'internal LAN' port?
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techtonics
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Re: MCD 5000 cannot define GU IP

Postby techtonics » Fri Oct 19, 2018 6:47 am

Depends on the version of the RGU/Deskset. If it is version 1.0 you cannot talk to it with version 2.3.

I just deployed an additional 20 desksets and had to install an older version CT in order to set the IPs and firmware update.

proffkursk
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Posts: 2
Joined: Mon Sep 24, 2018 6:38 pm

Re: MCD 5000 cannot define GU IP

Postby proffkursk » Mon Aug 05, 2019 7:52 pm

Thanks all! I found where the problem was. A standalone (initial) version of CT was not installed, but an upgrade version. Once I installed everything in order, it started talking to RGU/Desksets.


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