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Cencom Sapphire error light

Posted: Sat May 20, 2017 6:29 pm
by jfdrescue1
Hello everyone, I have a Cencom Sapphire in a police cruiser that the control head is no longer working. It beeps when a button is depressed but the backlight will not come on and it will not activate any functions. The error light is on steady which whelen indicates "Cencom controller bus is set to off" I have no idea what that means. Has anyone else had this issue? I did try a working control head out of another cruiser and it still didn't work. Thanks for the help!

Re: Cencom Sapphire error light

Posted: Sun May 21, 2017 7:29 am
by spectragod
Did you try reprogramming the unit? I had one just last week that the gun lock timer quit working, reprogrammed and it works fine, no clue what happened, but it's fixed now.