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BER test failure

Covering the following Subscriber devices: APX1000/1500, APX3000, APX4000/4500, APX6000, APX6000XE, APX6500, APX7000, APX7000XE, APX7000L, APX7500, and APX8000.

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Jayce
Posts: 51
Joined: Sun Jan 13, 2002 4:00 pm
What radios do you own?: XTS/XTL 2500&5000: APX6000&APX

BER test failure

Postby Jayce » Tue Dec 10, 2019 4:41 am

Recently received a batch of APX6000XE in October. Started running then thru the auto-test on a Aeroflex 3920 and they passed without a hitch. After programming several and running them thru auto-test, they all failed the BER test. The machine just would not run the tests, timed out trying. After much trial and error, I found that enabling the audio playback(Radio Wide/Features) caused the problem Opened a case with Motorola and after sending them my codeplug, they determined it was the firmware R20.33. Suggested upgrading to R20.35, did not correct the problem. Motorola says they will correct the problem this December, but I'm still waiting. Meanwhile I have a lot of $$$ gathering dust in my office.

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wavetar
Administrator
Posts: 7339
Joined: Sun Sep 09, 2001 4:00 pm

Re: BER test failure

Postby wavetar » Tue Dec 17, 2019 10:13 am

I don't really see why they are gathering dust if they pass the test with the option unchecked? Unless the feature itself isn't working properly in the field when checked?
No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.

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User avatar
Jayce
Posts: 51
Joined: Sun Jan 13, 2002 4:00 pm
What radios do you own?: XTS/XTL 2500&5000: APX6000&APX

Re: BER test failure

Postby Jayce » Tue Dec 17, 2019 10:38 am

My guys like and use that feature. And with the mess that is CPS R20, along with this problem in the firmware, I am being cautious about sending someone into a burning building with a flaky radio. So far everything labelled R20 has been horrible. Someone should be fired over this release.

User avatar
Jayce
Posts: 51
Joined: Sun Jan 13, 2002 4:00 pm
What radios do you own?: XTS/XTL 2500&5000: APX6000&APX

Re: BER test failure

Postby Jayce » Wed May 06, 2020 5:08 am

Firmware upgrade R20.61 fixed the problem.


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