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XTL 5000 05 Head / Siren install help

Posted: Fri Apr 03, 2015 2:28 pm
by cidcop
HELP !
I have a XTL5000 with 05 remote head that I am trying to add siren to.
Here is the set up:HLN1439C Siren, HKN4363C siren cable to DB25 radio, HKN6189B control head to DEK cable; HLN1241C DEK.
The software is set up like I have done Astro Spectras in the past.
Radio comes up with "Wail" and Wail DEK light is on.
I am at a loss ........totally!!!
I need to get this unit on the road by next Tuesday, the 7th.
HELP, Please

Re: XTL 5000 05 Head / Siren install help

Posted: Sun Apr 05, 2015 8:42 am
by jmr061
So what is the problem? Wail is the default tone would be my guess.

Re: XTL 5000 05 Head / Siren install help

Posted: Sun Apr 05, 2015 1:35 pm
by cidcop
The buttons don't work and siren won't function.
No PA either

Re: XTL 5000 05 Head / Siren install help

Posted: Sun Apr 05, 2015 3:26 pm
by jmr061
Perhaps a programming error but without having access to your codeplug no idea what might be wrong. Physical setup sounds correct.

Re: XTL 5000 05 Head / Siren install help

Posted: Sun Apr 05, 2015 4:19 pm
by cidcop
Moto system manager looked at codeplug and didn't see anything wrong but we both could be missing something.
Going to swap heads tomorrow just in case..........

Re: XTL 5000 05 Head / Siren install help

Posted: Sun Apr 05, 2015 8:21 pm
by jmr061
Try a different dek if you haven't. Assuming you have the dek turned on and programmed for all the appropriate siren buttons and the siren feature itself is enabled it should work. If not then a hardware failure I would presume. Not some ancient firmware in it??

Re: XTL 5000 05 Head / Siren install help

Posted: Mon Apr 06, 2015 4:59 am
by cidcop
The DEK is on in the software, all siren buttons selected in order, SirenPA enabled, most current firmware in radio.
Have another DEK due to be delivered tomorrow - cross fingers that is the problem!
TKS

Re: XTL 5000 05 Head / Siren install help

Posted: Mon Apr 06, 2015 6:27 am
by jmr061
I went ahead and played with a codeplug. It has fail safes in place so I doubt the programming is the issue. (ie invalid fields)

Definitely look at hardware, DEK box, siren amp and siren cable.

Re: XTL 5000 05 Head / Siren install help

Posted: Mon Apr 06, 2015 6:33 am
by jmr061
What about the firmware in the control head....does that match the firmware in the radio?

Re: XTL 5000 05 Head / Siren install help

Posted: Mon Apr 06, 2015 2:49 pm
by cidcop
Firmware didn't match, now it does but no improvement.
Still doesn't function.
Expect to change out DEK tomorrow.

Re: XTL 5000 05 Head / Siren install help

Posted: Tue Apr 07, 2015 1:07 pm
by cidcop
The new DEK 1241D fixed it! Old one is in the trash.
Everything working and vehicle goes into service tonight!
Thanks

Re: XTL 5000 05 Head / Siren install help

Posted: Tue Apr 07, 2015 5:00 pm
by jmr061
Good to hear....issues could have been that it was toast or the revision, C versus D. I would have tried the C on an astro spectra (if you had a setup available) just to double check before tossing it.