Batboard

Has anyone heard of this issue? They claim it has impacted Atlanta PD as well:

http://www.timesherald.com/general-news ... -defective

Nobody has heard any reports of problems like this? I would think if a department as large as Atlanta had been hit with it, word would have spread.

What kind of battery are you using?

There was a run of bad Impres2 IS batteries that would randomly shut down. I had the misfortune to get a few of them, and I thought my radios were developing problems.

mab wrote:What kind of battery are you using?

There was a run of bad Impres2 IS batteries that would randomly shut down. I had the misfortune to get a few of them, and I thought my radios were developing problems.

The radios have not been distributed to us yet, so I don't what batteries, however since the article says they are replacing the radios and Motorola is aware of the problem, presumably they ruled that out as the cause.

I guess it depends on how old your radios are. Motorola issued FSB10894A in Jul 2014 regarding APX 6000 & 6000XE's shutting down without user intervention.

I believe there was an updated one showing the actual serial number range of the affected portables, I just can't find it.

firecomm wrote:I guess it depends on how old your radios are. Motorola issued FSB10894A in Jul 2014 regarding APX 6000 & 6000XE's shutting down without user intervention.

Hmm - I wouldn't have thought they are that old. Anyone have a link or PDF for the FSB?

I couldn't post the whole doc, so here is the text. Like I said earlier, I'm positive that M updated the actual FSB to include the actual serial number range, but I just can't seem to find a copy of it.


FSB NUMBER: FSB10894A
APC: N/A
DATE: 29-Jul- 2014
EXPIRES: N/A
BULLETIN TYPE: Informational Only

SUBJECT: The purpose of this notice is to update Motorola Solutions customers who have purchased APX 6000 and APX 6000 XE portable radios, of a potential condition that may result in their APX portable radios randomly powering down without user intervention.

SYMPTOM:
The radio may randomly power down without user intervention. In some cases the radio may not power back on after cycling the on/off switch. This behavior has been observed at an extremely low occurrence rate.

MODEL / SYSTEM AFFECTED:
APX 6000 and APX 6000 XE portable radios manufactured from August 2013 to September 2013 with certain component lots may be affected by this potential issue. To date, the behavior has only been observed with APX 6000 and APX 6000 XE radios built with specific component lots. Using MSI’s part to radio traceability records, those customers impacted by the suspect lots are being contacted directly by MSI with details on corrective actions.

STATUS:
• The behavior has been linked to a third party electronic component
• Potentially affected units are believed to have been manufactured between August 2013 and September 2013

RESOLUTION:
MSI is reaching out directly to all potentially impacted customers within the next 21 days. If you have not been contacted in this time, MSI does not believe your products are in the impacted population. However, if you believe you are experiencing this issue, please contact your Motorola Solutions representative for further instructions.
Customers can contact the Motorola Solution, Inc. System Support Center (SSC) at 1-800-221-7144 (1-302-444-9800).

LABOR ALLOWANCE
This is an informational bulletin. No labor warranty is implied, intended or authorized.
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Many thanks.

No problemo!

The actual problem went past their September 2013 claim. We had some early 2014s doing it and M took care of it.