I vaguely remember a post on the forum before it went down, there was a comment about Telario, but I can't find it.
My question: Does anyone here have working experience with a Harmony or Telario system?
What are your impressions? Approximate startup costs?
Thanks,
Tony
Motorola Harmony and Telario-Any Experience Here?
Moderator: Queue Moderator
-
- Batboard $upporter
- Posts: 418
- Joined: Mon Sep 03, 2001 4:00 pm
Hi Tony. I have no experience with Harmony, but do have some with Telario. They are good for what they are intended, which is use in a fairly wide open, warehouse type of location. We've installed a couple of them with the optional powered external antenna. I honestly couldn't tell you how much of a difference they make, as I believe our salesman oversold the systems & would have worked fine without them.
They have some big limitations, such as no "all call" feature, and no scanning between talkgroups. These are both basic features I'd expect to have on any LTR or Motorola radio system.
Most places we've sold them to use them almost strictly as a phone, and make limited use of the two-way capability. To me this just makes them a fancy, super expensive cordless phone.
On the upside, private call is a standard feature, and the system interfaces quite easliy to a GTX/LCS trunking radio, or GM300/CDM/M1225 conventional radio, with the available interface boxes & cables. This can allow people out on the road to communicate with the warehouse Telario units, which puts Telario well ahead of Nortel Companion & similar systems.
The programming is Windows based & very different from any other Motorola product I've dealt with. The Location Verification Process to activate the unit is a big pain in the ass as well.
The cost is a little high in my opinion. You're probably looking at somewhere in the area of $10,000 (canadian) for the system with approx 6 full featured handsets & installation. There are more basic, radio only handsets available, but most customers seem to want the phone capable ones. Don't quote me on those prices, as I'm a technician, not a salesman.
Any other specific questions, feel free to ask.
Todd
They have some big limitations, such as no "all call" feature, and no scanning between talkgroups. These are both basic features I'd expect to have on any LTR or Motorola radio system.
Most places we've sold them to use them almost strictly as a phone, and make limited use of the two-way capability. To me this just makes them a fancy, super expensive cordless phone.
On the upside, private call is a standard feature, and the system interfaces quite easliy to a GTX/LCS trunking radio, or GM300/CDM/M1225 conventional radio, with the available interface boxes & cables. This can allow people out on the road to communicate with the warehouse Telario units, which puts Telario well ahead of Nortel Companion & similar systems.
The programming is Windows based & very different from any other Motorola product I've dealt with. The Location Verification Process to activate the unit is a big pain in the ass as well.
The cost is a little high in my opinion. You're probably looking at somewhere in the area of $10,000 (canadian) for the system with approx 6 full featured handsets & installation. There are more basic, radio only handsets available, but most customers seem to want the phone capable ones. Don't quote me on those prices, as I'm a technician, not a salesman.
Any other specific questions, feel free to ask.
Todd
-
- Batboard $upporter
- Posts: 418
- Joined: Mon Sep 03, 2001 4:00 pm
Thanks Todd, I thought that was you who knew
about Telario. I appreciate the info, after
the meeting with the customer Telario would
not meet all their needs, and Harmony is
just too freakin expensive (approx. ONE
MILLION DOLLARS!) Plus you can't get any
806-825 frequencies anymore unless you are
public safety. They liked Telario but wanted
wide portable coverage.
$10,000 for a minimal Telario beats the hell
out of a Spectralink system, which gives you
no PTT and ten grand might buy you the
engineering study. I think they are going
UHF trunked.
Thanks again,
Tony
about Telario. I appreciate the info, after
the meeting with the customer Telario would
not meet all their needs, and Harmony is
just too freakin expensive (approx. ONE
MILLION DOLLARS!) Plus you can't get any
806-825 frequencies anymore unless you are
public safety. They liked Telario but wanted
wide portable coverage.
$10,000 for a minimal Telario beats the hell
out of a Spectralink system, which gives you
no PTT and ten grand might buy you the
engineering study. I think they are going
UHF trunked.
Thanks again,
Tony
We are in the midst of putting in a Telario system with 4 active antennas. The customer's choice was dictated by the fact they had 900 and 2.4gig data stuff in place and telario uses 1.9gig.
The price was about the same between Spectra-link and Telario, once you factor in the cost for the new 16line expander and the analogue cards for their PBX.
Even with the 16 line expander, only 3 phone conversations can occur at one time.
Motorola should get together with Spectralink's digital PBX integration and they might be able to take over the market from the companions and Idens for in-plant.
just a thought
The price was about the same between Spectra-link and Telario, once you factor in the cost for the new 16line expander and the analogue cards for their PBX.
Even with the 16 line expander, only 3 phone conversations can occur at one time.
Motorola should get together with Spectralink's digital PBX integration and they might be able to take over the market from the companions and Idens for in-plant.
just a thought