Emergency Help on HT1250

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:09 pm

I have a bunch of HT1250's (FF portables) that when I push the emergency button show they are sending the emergency but the CDM1550 at dispatch is not decoding it....but on the CDM's mobiles in the trucks if I hit the emergency button the CDM at dispatch displays the emergency decode.

I am lost. I have programmed these radios for years and I must be overlooking something on one end or the other.

jmr3865 · Post by **jmr3865** » Wed Apr 04, 2007 4:17 pm

is the cdm1550 @ disp programmed for it? Your missing something in that codeplug

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:19 pm

yeah the cdm at dispatch is decoding the cdm mobiles in the truck that i hit the emergency on

jmr3865 · Post by **jmr3865** » Wed Apr 04, 2007 4:21 pm

so the base decodes the mobiles but the base wount decode the portables? does the moiles decode the portables
?

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:25 pm

Thats a good point...I left before i tried it.

They hired a radio shop to come in and do their radios. That didn't work so good! The dispatch radios were not set to decode! The mobiles all were set to transmit 1111 as the emergency ID. This had been like this for a long time. i am now trying to find what this shop did. Unfortunately this emergency thing slowed me down

Post by **wavetar** » Wed Apr 04, 2007 4:27 pm

It is a weird one. What is the firmware version of your portables, out of curiosity.

Todd

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:30 pm

firmware version says unknown.....I have all CDM1550 mobiles and HT1250 portables

HLA · Post by **HLA** » Wed Apr 04, 2007 4:34 pm

you're definately missing something in the portables look it over good again.

Post by **wavetar** » Wed Apr 04, 2007 4:37 pm

cfdeng3 wrote:firmware version says unknown.....I have all CDM1550 mobiles and HT1250 portables

It says unknown because you're reading a codeplug. You have to read a radio directly (or get it through the keypad menu if it's enabled in the radio).

Todd

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:42 pm

firmware R04.00.00

Also i just programmed in my local mut aid center and tested the emergency with them and it did not work.

So its definately the portable. Now when I hit the emergency button it says emergency and the red light goes on but nothing happens.

jmr3865 · Post by **jmr3865** » Wed Apr 04, 2007 4:48 pm

well, were getting somewhere! I have not really played with this since we don't use this system here. Can you read it from another portable?

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:48 pm

ALright More to this puzzle.......

When I hit the emergency button nothing can be heard on the recieving end...almost like it isn't transmitting...But I also get the sidetone when I hit the emergency. AHHHHH

jmr3865 · Post by **jmr3865** » Wed Apr 04, 2007 4:51 pm

In the cps, is there a particular chnnel you need to select that it will transmit the emergency on?

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 4:53 pm

yup...i did that. I matched it up to my own ht1250 and it looks the same in the emergency section

Last peice of the puzzle....I just blasted the radio with my codeplug from work and that worked perfect on their portables.....SO something is messed up in the program. I NEED HELP....ahhhh

Post by **wavetar** » Wed Apr 04, 2007 5:38 pm

So when you clone a different codeplug into their radios, the emergency MDC works? I don't see any settings in the CPS you'd need to set other than the same ones you'd need to set regular PTT ID...which although you haven't said it, I assume works fine? I'm assuming you've configured the emergency tab under the signaling configuration to 'standard'.

Are you sure you've set the button to "emergency on", and not "emergency siren on"?

cfdeng3 · Post by **cfdeng3** » Wed Apr 04, 2007 5:39 pm

I found the problem....under MDC ID the PL Transmit box was unchecked!! Learn something new everyday.

Post by **wavetar** » Wed Apr 04, 2007 5:43 pm

Ah, good stuff.