CM300 PASSWORD

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SLASH40917
Posts: 51
Joined: Thu Mar 16, 2006 11:13 pm

CM300 PASSWORD

Post by SLASH40917 »

I have a cm300 and i put a password on it and cannot remember it. How do i get around it ??? any help appreciated. thankx
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HLA
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Re: CM300 PASSWORD

Post by HLA »

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motoroladealeruk
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Re: CM300 PASSWORD

Post by motoroladealeruk »

Did you forget the password as you say, or has it maybe changed on it's own accord by losing the first digit? > as in the UK we've found a major problem with passwords on CM340 mobiles.
The issue has been put to Motorola and is being dealt with next release of CPS however
CPS R05.07 was changing our 5 digit password we use on all our codeplugs to a 4 digit password by ignoring the first number!!!
Example being: if we enter 54321, it would accept those numbers in the password box, write to radio ok, but when trying to read radio back and enter 54321 it says incorrect password and we had to enter 4321 instead. The first digit does not store!

Maybe, just maybe, this has happened with your password???
UR AVERAGE LIFE EXPECTANCY RAPIDLY DEGRADES THE MINUTE U BECOME A SERVICE ENGINEER
Dropping a radio into a toilet filled with "used" water is NOT "slight water damage"
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beemare
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Re: CM300 PASSWORD

Post by beemare »

I don't know if it'll work or not, but I had the same thing with a CDM1250.

I just took the codeplug from one radio (same model #) and wrote it to the other radio and boom, no more CPS password lock.

I've never tried it with a CM300, but it might work, it's worth a shot.
Hightower
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Re: CM300 PASSWORD

Post by Hightower »

What version CPS you using?
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motoroladealeruk
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Re: CM300 PASSWORD

Post by motoroladealeruk »

You can always write a codeplug over it. The password only stops you reading the radio, not writing to it.

If you don't know the password then do as one of the guys suggested above; read another radio first then use that codeplug file to write/clone back onto the radio with the password protection.
If you don't have a second radio (of the same model type) then load a default codeplug from the CPS installation directory that matches your model and use that to write/clone over the password protected radio.
You will lose the data that is already programmed in the radio, but you won't be able to view that data anyway: unless you do find out the password! I don't think anyone has found a way of bypassing password protection for the Commercial Series CPS yet (well, at least not version R05.07 anyway)

But i can definately confirm that R05.07 of the Commercial CPS does lose the first digit of a password if you write password protection to a CM340 or CM360. Our 5 digit password begins with a zero (EG: 01234) and it lets us program the password but when trying to read the radio afterwards the password doesn't work, and we have to enter 1234 instead of 01234. It loses the first digit: zero.
Whether it only loses a digit if it starts with zero, or whether it's the first digit of any 5 digit password i can't say, but DEFINATELY loses our "0" at the start!!!
UR AVERAGE LIFE EXPECTANCY RAPIDLY DEGRADES THE MINUTE U BECOME A SERVICE ENGINEER
Dropping a radio into a toilet filled with "used" water is NOT "slight water damage"
PLEASE don't send it in for repair! (Or at least drain it first)
Sergio MD
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Re: CM300 PASSWORD

Post by Sergio MD »

It's already posted here by somebody, sorry, i can't remember who.

"Got a hex editor?

Open the cps.exe R05.06 in a hex editor
Go to HEX offset 00111B71
You should see 7509, change it to 9090

Open the cps.exe R05.07 in a hex editor
Go to HEX offset 00119BC1
You should see 7509, change it to 9090

Seach string : 85 C0 75 09 8B CE

Save the change, and rerun the program"
Jim202
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Re: CM300 PASSWORD

Post by Jim202 »

There are a number of radio shops that just have to put passwords into everything they touch.
It's like by doing this they feel they can have the customers come back to them for additional
service work. They also feel that by doing this they prevent other shops from taking their
customers.

Bottom line is that installing passwords into customer radios without their blessings, just
causes hard feelings for all. When I run into a customer who asks me about a radio with
a password used on it, I tell them point blank, "Did you authorize the radio shop to do
that?" If not, go back to them and tell them to remove it at no charge and don't do
it again.

I have seen many customers get really upset when they find their long time radio shop
put a password on their radio to prevent another radio shop from servicing that radio.
It's not a good business practice and if you think your shop needs to do it, you had
better re-think your business plan and how you treat your customers. In general,
this practice will only drive your customers away much faster. With a number of
radio shops in most areas of the country, I would look for ways to keep the customer
happy, rather than trying to irritate them.

Jim
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motoroladealeruk
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Re: CM300 PASSWORD

Post by motoroladealeruk »

That's a valid point Jim, however, in the last five years as a dealer we haven't had one customer ask us to un-password protect their equipment. If a customer requires the ability to program their own equipment then we make sure they have no passwords to contend with, but most commercial customers just buy and use, rather than buy, use, tinker with and mod!
In general i'd be blowing against the wind if i put it to the compnay i work for that we should cease password protecting our equipment, because every company in the area does it and your right in saying it's to stop rival companies taking over existing contracts etc. Some of these contracts are worth millions of pounds a year, so like a car; lets say a brand new Bentley, you'd put a car alarm on it at least!!!
To the average amateur radio enthusiast or single radio owner then we certainly wouldn't password protect their data, and should anyone ask us to remove that password, then providing they are the legal owner, then we would oblige quite happily.
ShopWatch systems are the worst, as they take customers own equipment, leave their existing frequencies in but add the ShopWatch or CitySafe frequency in as an extra but they then lock the radio so the original equipment suppliers can't get back in. This makes warranty and service hard if CitySafe have password protected anything. THEY WILL NEVER give out their passwords, even to the equipment owner!!! So yes, that's one to moan about.
Anyway, a very debateful topic really!
UR AVERAGE LIFE EXPECTANCY RAPIDLY DEGRADES THE MINUTE U BECOME A SERVICE ENGINEER
Dropping a radio into a toilet filled with "used" water is NOT "slight water damage"
PLEASE don't send it in for repair! (Or at least drain it first)
SLASH40917
Posts: 51
Joined: Thu Mar 16, 2006 11:13 pm

Re: CM300 PASSWORD

Post by SLASH40917 »

its version 5.05 CPS. I cannot open it with anything and dont have a radio to clone from so ?????????????? guess it goes to ebay
ve3nsv
Posts: 291
Joined: Sat May 27, 2006 8:43 am

Re: CM300 PASSWORD

Post by ve3nsv »

This fix was posted by Wavetar and works great if you absolutely need to read the radio.
wavetar wrote:The CM200 is one of the easiest to use the Winhex method on...just type in any word for a password to get the error window to come up, then do a search for that word in the Winhex RAM editor...the real password shows up a few lines below the incorrect password.
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