MTS 2000 ERROR

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firemed9
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Post by firemed9 »

Hey Guys this is the scoop, Just got an MTS2000. I go to turn it on and it gives me "A C1" on the 6 digit readout. I try to read the codeplug and it gives the error "codeplug too new for aplication", but I have the newest update for MTSX. When my other tech tried to clone it, it gave him an error "the feature set of this codeplug does not match the feature set of the radio. Program Radio Failed."

I have never ran into this before, and talking to several programmers outside of my shop, no one else has run into this around here. Any help would be extremely appreciated.

Higgy
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Post by BDB »

Have you tried to clone another code plug from the same model number into the radio ?
Chris
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Post by Chris »

What is the model # of this radio, and is it being used conventional or trunked. Sounds more like an alpha tag than an error code. Does the radio transmit?
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wavetar
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Post by wavetar »

You say you have the newest RSS version, but is it the latest DOS 6.05.00, or is it the Windows CPS? If the radio has been programmed with the Windows CPS, you won't be able to read it with even the latest DOS version. You could clone an older DOS archive into it & then be able to read it, but the model & Flashcode have to be identical (unless you're dealing with LAB RSS).

Todd
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Post by Chris »

You can read an MTS2000 programmed with the windows CPS 1.05.00 in DOS 6.05.00. They are completely interchangable except you cannot open archive files saved in DOS RSS in the Windows CPS without using the Windows CPS conversion utility and vice versa. I still use DOS RSS to tune radios, I find it easier to use than MTS2000 Windows tuner.
firemed9
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Post by firemed9 »

When trying to clone it gives me the same errors. i am running DOS 6.05, and its a conventional VHF, and it wont transmit.
BDB
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Post by BDB »

Try checking the connections on the controller board there may be a problem there.
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Twisted_Pear
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Post by Twisted_Pear »

I'd definitely says that a zone and mode name as some mentioned earlier. Typical for a blank codeplug. Can you get the radio into service mode? That way you can get the flashcode and try and clone the correct codeplug into the radio.
firemed9
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Post by firemed9 »

I have tried to get into the service mode and the same error comes up as when i try to clone the codeplug, that the feature set is too new. I tried cloning with an old codeplug, and a new codeplug and neither would go. I tried to flash the radio to see if that would fix it, but i got the error that my SRIB could not communicate with radio.

Any suggestions?
OX
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Post by OX »

Have you tried reading the codeplug using your SRIB and service cable in the Normal mode? I heard a rumor that some MTS2000 radios will not program unless you use the SRIB, service cable and set it to normal mode.

I had a couple MTS2000 controllers that gave me the same errors. Unfortunately I don't have a SRIB to use so I sent them back.
firemed9
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Post by firemed9 »

nothing happens when i switch to normal mode, every thing just pops up error messages.
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wavetar
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Post by wavetar »

The service mode Twisted Pear was referring to is accessed by pressing the small side button directly above the PTT button, 5 times, within 10 seconds after the radio is finished it's self test. It will then display the model & serial number, as well as the Flashcode. Once you have the Flashcode, you may be able to clone from another unit with an identical Flashcode. Since you have gotten as far as seeing the "feature set doesn't match" error on a previous clone attempt, it looks like the radio is communicating with the RSS, at least in some aspects.

Todd
Chris
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Post by Chris »

If you cannot get the radio to function, your best bet is spend a few bucks and send it to the depot. Its worth the piece of mind that the radio is up to spec, working properly and has the latest firmware revision. Finding a matching flashcode is not always easy.

Chris
O Haue
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Post by O Haue »

Hello Higgy

Are you sure that this is a US MTS-2000 ??
Have you tried reading the radio with European MTS-2000 RSS ?? It seems to me like the errors you get is the same errors that you would get trying to read a European radio with American RSS. Also when the display reads out "A C1" it could very likely be a European MT-2100. If it's a European radio it's a MTS-2000 or a MT-2100 - most likely a MT-2100. Try it - it could be the answer for your problems. You could try reading it with RSS for MT-2100 R02.10.01 Select5 (gvn6011m) or RSS for European MTS-2000 R02.00.00 (avn6028b).

Best regards
Otto
firemed9
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Post by firemed9 »

I just got this radio back from the depot, it up and died, so i sent it in to get fixed, and when i got it back, this is what happened, i will just send it into the depot and try again.
OX
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Post by OX »

Complain big time at your Moto sales rep. I know of a department that had power supply problems in MCS radios and after they had sent all but two of them back to the depot repeatedly, they complained and got a tech from Schaumburg ON SITE and discovered that there was a defect where holes were being burnt through the PC Board.

When I heard this (the tech from Mot showing up) I was VERY surprised especially after the Moto bashing alot of us have been doing (for legitimate reasons). Maybe the bashing is making a difference....NAAHHH
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