mcc5500 console setup question
Moderator: Queue Moderator
mcc5500 console setup question
. mcc5500 console setup question. I was wondering if anyone could tell me how to setup the speakers to be selectable by each dispatcher, or if this is posible with the new mcc5500 console.
Re: mcc5500 console setup question
The csdm database determines the resources using the monitor spkr.The mcc5500 dispatch position could have a database using only the monitor speakers wanted at that position.The source of that audio however cannot be changed by the dispatcher.
Re: mcc5500 console setup question
Don't forget that the CSDM/CAB has ports for selected and unselected speakers.
The console can use any speaker tied to a given Icon on the MCC5500 if you have, say, Fire on one Icon, and PD on a second, and possibly a mobile multi-channel on a third and so on.
Have you performed the firmware upgrade on the entire console, from the CES, to the CAB, DAPS and COP boards inside.
The CAB is easy, S1-5 is either ON or OFF if the version is a -25 or lower(off), and -26 or higher(ON).
U77 and U78 are PLCC and easily swapped.
As are the DAP and COP boards.
How many iButtons are you using for SB9600?
Our selected and unselected speakers are driven by the mobile connections on the back of the CES, tied to whatever is configured as 'active' through the CSDM configuration setup.
Do you use the volume controls on the screen icons, as well as have the ability to change frequencies if using one or more icons as a multi-channel configuration?
The SB9600(mobile) connection uses a direct wire connection and not through the punch block(our configuration).
The mobile selection is also operated as either the selected or non selected speaker, depending on priority of use.
The entire CSDM configuration is listed in the operator's manual, as well as the mainenance manual ( 3 manuals) supplied with every CSDM.
We originally configured 3 CES units with a single laptop running both the CSDM and the MCC5500 software, and it works great, but it is tricky as you have to switch back and forth if you are configuring the console from the ground up, and doing a firmware upgrade as well at the same time.
The console can use any speaker tied to a given Icon on the MCC5500 if you have, say, Fire on one Icon, and PD on a second, and possibly a mobile multi-channel on a third and so on.
Have you performed the firmware upgrade on the entire console, from the CES, to the CAB, DAPS and COP boards inside.
The CAB is easy, S1-5 is either ON or OFF if the version is a -25 or lower(off), and -26 or higher(ON).
U77 and U78 are PLCC and easily swapped.
As are the DAP and COP boards.
How many iButtons are you using for SB9600?
Our selected and unselected speakers are driven by the mobile connections on the back of the CES, tied to whatever is configured as 'active' through the CSDM configuration setup.
Do you use the volume controls on the screen icons, as well as have the ability to change frequencies if using one or more icons as a multi-channel configuration?
The SB9600(mobile) connection uses a direct wire connection and not through the punch block(our configuration).
The mobile selection is also operated as either the selected or non selected speaker, depending on priority of use.
The entire CSDM configuration is listed in the operator's manual, as well as the mainenance manual ( 3 manuals) supplied with every CSDM.
We originally configured 3 CES units with a single laptop running both the CSDM and the MCC5500 software, and it works great, but it is tricky as you have to switch back and forth if you are configuring the console from the ground up, and doing a firmware upgrade as well at the same time.
Re:
I have zero experience with the MCC consoles thus far, but with Centracom you could do it two ways. First, the dispatchers could simply move the unselect volume controls to the positions of their liking. This could be quick & easy or a PITA, depending on how many icon resources you have, and how they were set up in the configuration (all unselect audio turned up, or all turned off). Secondly, you could set up each dispatcher with their own configuration with the icon placements & desired select/unselect volume levels aleady pre-set. I have no idea it that applies to the MCC consoles, but assume they would include a similar feature set.jdradio wrote:Each console has 4 speakers, there are 4 consoles all receiving the same incoming calls, but each dispatcher wants to configure their four speakers to recieve differently. I can not figure out how to make it user selectable so that each console is setup to the dispatchers liking.
Todd
No trees were harmed in the posting of this message...however an extraordinarily large number of electrons were horribly inconvenienced.
Welcome to the /\/\achine.
Welcome to the /\/\achine.
Re: mcc5500 console setup question
The MCC5500 will also allow you to choose the audio paths of any Icon on the screen, but only the highlighted ones will be routed to the selected audio speaker, and the greyed out will be the unselected audio.
I have little time with the Centracom, but the MCC5500 is no easy task either.
The entire console you wish to use must be configured in the CSDM first, or nothing on the display console will show up, or even operate properly.
This includes channels, volume control, Icon size selection and patching.
Tone signaling is configured as tone 'plans' and must be selected and configured for your use first, then saved and uploaded using either live update, or database upload in the file menu.
Since most operation begins with the HLGT, and that is normally 2175.0 Hz.
There are also three paging configurations to select.
The alerts are also configurable, but the first 3 are different, the remainder are the same, so you can 'roll your own' if you choose.
Okay, so I am rambling a little, but I am trying to offer as much assistance as possible, as I am currently in the process of installing and getting operational, three of these units, along with the I/O box, GPS timing by Spectracom, and the CABs(including the firmware updates).
My biggesdt gripe is that in this century, we are still using lousy punchdown blocks thanks to the telcos.
Anything that squeezes and potentially breaks solid wire by the squeeze method really needs to be rethought out, it's out of date with low loss cabling and other more efficient use of wiring and cabling for data and signal tranmission.
I have little time with the Centracom, but the MCC5500 is no easy task either.
The entire console you wish to use must be configured in the CSDM first, or nothing on the display console will show up, or even operate properly.
This includes channels, volume control, Icon size selection and patching.
Tone signaling is configured as tone 'plans' and must be selected and configured for your use first, then saved and uploaded using either live update, or database upload in the file menu.
Since most operation begins with the HLGT, and that is normally 2175.0 Hz.
There are also three paging configurations to select.
The alerts are also configurable, but the first 3 are different, the remainder are the same, so you can 'roll your own' if you choose.
Okay, so I am rambling a little, but I am trying to offer as much assistance as possible, as I am currently in the process of installing and getting operational, three of these units, along with the I/O box, GPS timing by Spectracom, and the CABs(including the firmware updates).
My biggesdt gripe is that in this century, we are still using lousy punchdown blocks thanks to the telcos.
Anything that squeezes and potentially breaks solid wire by the squeeze method really needs to be rethought out, it's out of date with low loss cabling and other more efficient use of wiring and cabling for data and signal tranmission.
Re: mcc5500 console setup question
To update this, the speakers are set up for every active console, and they all have their own, but the base complement are two.
Selected and unselected.
You can configure the CAB to have several speakers according to your system requirements.
There is also a dialog box to select cross muting to prevent feedback from two close-spaced consoles operating on the same channel, or active channel.
Cross muting attenuates the unselected audio by 24 dB to prevent the selected audio to be drowned out or overpowered by another active audio path.
*The saga continues*
Selected and unselected.
You can configure the CAB to have several speakers according to your system requirements.
There is also a dialog box to select cross muting to prevent feedback from two close-spaced consoles operating on the same channel, or active channel.
Cross muting attenuates the unselected audio by 24 dB to prevent the selected audio to be drowned out or overpowered by another active audio path.
*The saga continues*