impres battery replacement

tvsjr · Post by **tvsjr** » Thu Dec 14, 2006 1:42 pm

Does anyone know the conditions for warranty replacement of an impres battery?

I've got a LiIon NTN9862B, date code 632, initialized 05/2006, 16 cycles, that's indicating 94% of rated capacity on my gang charger (which, yes, has the latest firmware in it). And, the 94% is immediately following a recalibration cycle, so it should be accurate.

Any thoughts?

Post by **escomm** » Thu Dec 14, 2006 1:58 pm

80%+ capacity for 18 months. I don't see how that battery has failed

Post by **wavetar** » Thu Dec 14, 2006 3:11 pm

Yeah, the 'rated capacity' is a nominal value...you'll find some batteries that give 110% out of the gate, and others that'll give 90%...Motorola will only replace if it falls under 80%. That's a fairly standard guideline for any battery manufacturer/supplier.

Todd

tvsjr · Post by **tvsjr** » Thu Dec 14, 2006 9:04 pm

This thing showed 118 out of the box... over the last few charge cycles... 98... 97... 94... and I cycled the battery again today and it's showing 91.

Something tells me the pack has dropped a cell. I've got 3 other 9862Bs from the same lot with no issues.

Just wanted to know what the rules were if the value continues to drop.

Thanks.

ve3nsv · Post by **ve3nsv** » Fri Dec 15, 2006 6:25 pm

Charge it 10 more times and then send it in for warranty.