FSB10277 Remote Speaker Microphones w/ Jedi Style Connector

[GEMOTO]

SUBJECT: Remote Speaker Microphones used with XTS1500/2500/5000, MT1500, PR1500 MTS2000,
MT2000, HT/JT1000, MTX8000/9000 and MTX838 series units – Multiple issues as described in the
symptoms area below.
MODEL / SYSTEM AFFECTED:
Microphone Kits: PMMN4051A, PMMN4038A, PMN4045A and NMN6193BSP03
Replacement Cables: 0104026J83, 0104028J67, 0104023J42 and 0104010J70
All suspect microphones or replacement cables will have date codes or 8482 or prior
SYMPTOMS:
All of the symptoms below have been reported or observed as an out of box failures on microphones or
replacement cables with date codes 8482 or prior
1. Accessory will not attach to the radio, the hook on the radio connector breaks off or the radio
connector is not fully assembled (Picture 1 below is an example of a good assembled radio connector.
Pictures 2–3 below are examples of improperly assembled radio connector. Picture 4 is an example of a broken
hook)
2. The accessory will attach to the radio, but will not stay connected latched to the radio
3. The accessory attaches to the radio, but has no receive audio or intermittent / no transmit push-to-talk
is observed
CAUSE:
For symptoms 1 and 2: Improper assembly of the radio connector and latch were the causes
For symptom 3: Incorrect wiring inside the radio connector is the cause
RESOLUTION:
Units exhibiting the above listed symptoms should be replaced via standard warranty replacement practices by
contact Motorola Parts Department @ 1-800-422-4210.
Note: It is recommended that if any spare unit stock be inspected and tested. Any defective units found should be
replaced to minimize user downtime.
SEVERITY RECOMMENDATION:
Low - Perform when system exhibits above symptoms
PARTS REQUIRED (HARDWARE/SOFTWARE):
Replacement part for any found to be defective.
LABOR ALLOWANCE
This is an informational bulletin. No labor warranty is implied, intended or authorized.