Astro programming error question: "Protocol Entry Error

Motorama · Post by **Motorama** » Mon Nov 18, 2002 7:25 am

Anyone know what "Protocol Entry Error" means when trying to read an astro radio (v8.5 software).

Additionally, when in the PC Config menu, hitting the "F6 Comm Test" shows the error "BUS DATA COLLISION ON TX ERROR"

Thanks in advance for your comments/answers

Yosh · Post by **Yosh** » Mon Nov 18, 2002 12:02 pm

I'm not an expert on this subject, but it sounds like the errors that you will get when running the RSS through Windows. If you are, DON'T. I do the "restart in DOS MODE" method on my Windows 98 computer, and I have a DOS startup disk for my Windows XP computer, and both methods work fine. I also recall getting those errors when the battery in my RIB went low.

Hope that helps.

-Yosh

ScannerDan · Post by **ScannerDan** » Mon Nov 18, 2002 4:47 pm

Inorder to do a "Com Port" test you'll need a RIB and radio connected to it and powered up.

Dan...

Motorama · Post by **Motorama** » Tue Nov 19, 2002 7:01 am

Thanks for your ideas and suggestions. I did have the radio, rib, and power supply attached and working at the time of these tests. I also tried another power supply, and measured with a VOM as well, to rule out that problem. Still the same errors being indicated.

Once again, I appreciate your comments, and if there are any others I'd be grateful.

Thanks

Motorama · Post by **Motorama** » Tue Nov 19, 2002 7:06 am

Additionally, I was running in the DOS mode from Windows 98. The system has worked for several years, and even last week.

All are great suggestions, and I'm glad that I'm thinking along the same lines as you folks.

Maybe the RIB is going bad.

Many thanks.

JAYMZ · Post by **JAYMZ** » Tue Nov 26, 2002 11:17 pm

Are there any solutions for this error that Motorama has mentioned in his post. I have 2 Astro Saber 3's. Read one changed a few things and programmed it just fine in CPS and RSS.....the other one in RSS I get >REQUEST NOT ACKed/NAKed ERROR< and when I try again it goes to >Protocol Entry Error< . When I try and read it with CPS it gives me "Communication Failed"

When doing a com test in RSS (9.03) with a true motorola RIB plugged in and running in DOS...it tells me Communication with Radio was Successful.

Radio was programmed about 2 monthes ago by CPS with no issues at all.

Aragorn · Post by **Aragorn** » Wed Nov 27, 2002 7:51 am

I had this same, exact problem, getting the same exact errors. I figured it was the RIB, but turned out to be my comm-port on my old laptop finally bit the dust. I tried testing just the Rib on another PC and it worked fine. I then found another old laptop and tested it there and it runs fine again. It was the comm port on my original laptop.

DO NOT run the DOS RSS from Windows or a DOS window within Windows. Also, choosing "Command Prompt" from the F8 is not the same as running a pure old DOS command.com.